Isi buku ekonomi disusun mulai dari Pendahuluan, Uang dan Bank Sentral di Indonesia, Kegiatan Perbankan dalam Menghimpun Dana, Kegiatan Perbankan dalam Menyalurkan Dana, Kegiatan Perbankan dalam Memberikan Jasa, Kesehatan dan Rahasia Bank, Lembaga Penjamin. Surabaya: Sentra Pendidikan BRI Corporate. Buku Ekonomi - Manajemen Perbankan Sebahagian besar isi buku ini merupakan materi yang telah disampaikan pada tatap muka perkuliahan.
Servqual :A Multiple – Item Scale For Measuring Consumer Perceptions Of Service Quality, Journal Of Retailing, Vol.64, No.1. 2011.Kualitas Pelayanan Publik Konsep, Dimensi, Indikator dan Implementasinya. Malang: Penerbitan Universitas Muhammadiyah. Dasar – dasar Manajemen Keuangan, Edisi Kedua, Cetakan Kelima. The result of the direct interview with 3 active customers of BRI mobile banking who work as Civil Servant, Private Officer, and Student, based on 5 service quality said that using BRI mobile banking is more effective and efficient than coming directly to Bank, and seen from four inhibiting factors of service can be concluded that service using mobile banking application have inhibiting factor in its service that is often difficult network and system interference.Ībdullah, M. The method of this research is Triangulation method. Buku ini menjelaskan tentang fungsi dan peranan bi dan bank umum kemudian produk perbankan, sumber modal bank, manajemen aktiva dan pasiva, manajemen. The customers studied are as many as 10 BRI customers of Buntok branch of active BRI mobile banking users. The service quality factors used to see the effectiveness and efficiency in the use of BRI mobile banking applications include Tangibles/direct evidence, Reliability, Responsiveness, Assurance, and Empathy.
#Buku Manajemen Perbankan how to#
The research on BRI's mobile banking application is aimed to learn and understand how to use BRI's mobile banking application facilities and analyze the factors that affect the effectiveness and efficiency of BRI's mobile banking facilities. Buku ini merupakan analisis manajemen resiko tingkat dasar menengah yang.
BRI mobile banking application is one of the indirect services by BRI to its customers, where the service only uses the application attached to the customer's mobile phone. : Tata Kelola Manajemen Risiko Perbankan (Cover baru) ISBN Lama.